Client Feedback

At the end of their treatment, client at CounselingWorks are provided with a Counseling Evaluation Survey to obtain feedback about the services which have been provided to them. Stamped, pre-addressed envelopes are provided with the surveys so they can be completed anonymously and mailed back to the office. The purpose of the survey is to: 

1) Refine and improve services to current clients; and
2) Provide prospective clients with feedback about what to expect from services at this office.

Recent Client Feedback

"The assignments that I completed made me stop and think about what I was really feeling inside. There isn't anything that I would have changed about the experience. Elizabeth listened. Non-intrusive, allowed silence at appropriate times, and I never felt that she was judgmental." 

"She's upfront, non-judgmental, empathetic, and very comfortable."

"I wouldn't change a thing. Elizabeth makes you feel you're not alone."

"The experience exceeded my expectations. You feel more like family than family does."

"You are very warm and work hard not to trample on our feelings. You carefully avoided places I was not ready to go."

"The fact that I could have appointments on Saturdays was a big help."

"She's very compassionate, very understanding of one's problems, and she very much puts you at ease so you can discuss your troubles."

"She was a great listener and very caring, very easy to talk to."

"You can trust her. She will allow you to relax, speak what is on your mind and not interrupt."

"I would change nothing. Elizabeth was very helpful and supportive. I am better able to handle stressful situations at work now."

"Would definitely recommend to others, and have."

"Flexible hours, caring persona and encouraging. It's easy to share feelings with Elizabeth."

"Be honest and brave. The people at CounselingWorks can help you but you need to want help first."

"I would recommend Elizabeth. She is loyal to each person and concentrates very hard on trying to help. She is just good at what she does."

"I would recommend this counselor because my daughter felt so comfortable talking to her. She was able to get my daughter to open up to her even though my daughter did not want to go to counseling."

"Highly recommended! As a therapist myself, I set very high standards and would not hesitate to refer clients to you."

"Elizabeth is kind, gentle and firm. She does not shame you nor does she allow you to shame yourself. She  makes you feel safe and secure, but more importantly, understood."

"She listens, I feel comfortable with her."

"She is understanding and cares about the needs of each client."

"I would recommend her highly. She is very real, honest and motivating. A good listener who encourages personal growth and expects work."

"The atmosphere/setting was utmost relaxing and comfortable. Within minutes of the first meeting my confidence and my trust were present and remained that way throughout."

"I would definitely recommend Elizabeth to others. She is very insightful and understanding and offers many helpful ideas. She also gives "now" activities to pursue in keeping with desired behavior and thinking."

"Very accepting, relaxing atmosphere. She is honest and to the point. Very respectful."

"My experience at CounselingWorks more than met my expectations. I would highly recommend Elizabeth to anyone who desires to take charge of their life."

"I would recommend her because she makes you feel comfortable. Easy to talk to. Be honest, trust her, and get help."

"She listens well and is a caring person. Her office is very nice and comfortable and makes you feel secure. She was very caring and responsive to me and the experience turned out very well. I recommend her to anyone."

"I would definitely recommend her because she is compassionate and friendly."

"I would recommend her. Love her office surroundings, very comfortable. She is very trustworthy."

"I would recommend her to anyone! She's very friendly, unbiased and non-confrontational. Her approach to counseling is very effective."

"I would tell anyone how comfortable she tries to make you feel. She's a great listener and knows how and when to push for growth, but also how to lay off it if it might cause more harm than good. She will always find a way to fit you in if you are having a crisis, plus she makes herself readily available to you and stressed that it is alright to contact her (between sessions) if you need to."

"You help me move on and get over it!" 

"She listens to you and has a way of making you feel comfortable and safe about opening up and talking about your problems."